Successfully completing the Certificate III in Individual Support will prepare you for rewarding careers in various roles, including
Personal Care Assistant
Aged Care Worker
Disability Support Worker
Home Care Assistant
Community Support Worker
Residential Care Worker
The Certificate III in Individual Support (CHC33021) is a nationally recognised qualification designed for individuals passionate about making a positive difference in the lives of others. This comprehensive course provides you with the essential skills and knowledge to provide person-centred support to individuals requiring assistance due to ageing, disability, or other reasons, across community, home, and residential care settings.
Throughout this course, you will learn to:
Provide individualised support, assisting with daily living activities, personal care, and promoting independence and well-being.
Work effectively and respectfully within the health and community services sector, collaborating with diverse individuals and teams.
Understand and apply legal and ethical frameworks relevant to care provision.
Implement basic infection prevention and control practices.
Recognise healthy body systems and respond appropriately to challenging behaviours.
Develop strong communication skills crucial for client interaction and professional collaboration.
While there are generally no formal educational prerequisites for this qualification, prospective students typically need to:
Be 18 years of age or older (often a requirement for work placement).
Possess adequate Language, Literacy, and Numeracy (LLN) skills to successfully complete the course.
Undertake a mandatory National Police Check and/or NDIS Worker Screening Check.
Complete a Working with Children Check (if applicable to the chosen specialisation).
Meet any required immunization criteria, especially for practical placement.
To achieve the Certificate III in Individual Support (CHC33021), you must successfully complete a total of 15 units of competency. This comprises 9 core units and 6 elective units.
Core Units
CHCCCS031 - Provide individualised support
CHCCCS038 - Facilitate the empowerment of people receiving support
CHCCCS040 - Support independence and wellbeing
CHCCCS041 - Recognise healthy body systems
CHCCOM005 - Communicate and work in health or community services
CHCDIV001 - Work with diverse people
CHCLEG001 - Work legally and ethically
HLTINF006 - Apply basic principles and practices of infection prevention and control
HLTWHS002 - Follow safe work practices for direct client care
Elective Units
CHCAGE011 - Provide support to people living with dementia
CHCAGE013 - Work effectively in aged care
CHCPAL003 - Deliver care services using a palliative approach
CHCDIV002 - Promote Aboriginal and/or Torres Strait Islander cultural safety
CHCMHS001 - Work with people with mental health issues
HLTAID011 - Provide First Aid
(Specific elective units offered may vary depending on the specialisation and training provider.)
A crucial component of this qualification is the mandatory practical placement. You will be required to complete a minimum of 120 hours of supervised work placement in an approved aged care, disability, or community service setting. This hands-on experience allows you to apply your learned skills in a real-world environment and gain invaluable industry exposure.
Many providers offer flexible study options including online learning, blended delivery (mix of online and face-to-face), and structured classroom sessions to accommodate different learning styles and commitments.
Certificate III in Individual Support are highly sought after in the growing community and health services sector. This qualification serves as a strong foundation for entry-level positions and can also provide a pathway to further studies, such as Certificate IV in Ageing Support or Certificate IV in Disability Support.


Jeremy Robertson
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Peter Bonin
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Emma Eros
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Alexander Micheal Wayena
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